Frequently Asked Questions
Everything you need to know about TheraPetMD's premium pet-centric fashion.
How do I determine the right size for my pet?
We provide a detailed sizing chart on every product page. We recommend measuring your pet's neck circumference, chest girth, and back length to ensure a comfortable and stylish fit.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, garments must be free of pet hair and odors to qualify for a full refund.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
Are your materials safe for pets with sensitive skin?
Yes, TheraPetMD prioritizes hypoallergenic and breathable fabrics such as organic cotton and soft-stretch bamboo to prevent irritation and ensure maximum comfort for your pet.
Can I wash the clothing in a washing machine?
Most of our fashion items are machine washable on a gentle cycle with cold water. We recommend air drying to preserve the integrity of the fabrics and prints.
Do you offer matching outfits for pet owners?
Yes, our 'Human & Hound' collection features coordinated styles so you and your pet can showcase your bond through matching high-quality fashion.